shipping policy

Last updated: September 12, 2025

Thank you for shopping with MHB. Below is our shipping policy to ensure transparency and a smooth shopping experience.

1. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been placed, and another email when your order has been shipped.

• Please ensure your shipping details are correct at checkout, as we cannot be responsible for incorrect addresses.

2. Shipping Rates & Delivery Times

• Domestic Shipping (Within Pakistan):
  Standard shipping usually takes 3–7 business days.

• International Shipping:
  Available to selected countries. Delivery times vary by location, usually 7–21 business days.

• Shipping fees are calculated at checkout and may vary based on weight, destination, and shipping method selected.

3. Tracking Your Order

• Once your order ships, you will receive a tracking number via email.

• Please allow 24–48 hours for tracking information to update.

4. Customs, Duties & Taxes (International Orders)

• Customers are responsible for any customs fees, import duties, or taxes charged by their country.

• We are not responsible for delays caused by customs processes.

5. Delays & Issues

While we aim to deliver within the estimated timeframes, delays may occur due to:

• Weather conditions

• High seasonal demand

• Courier delays or unforeseen circumstances

If your order is delayed, please contact us and we will assist you.

6. Missing, Lost, or Damaged Packages

• If your package is lost or damaged during shipping, please reach out to us immediately.

• We will work with the courier to resolve the issue and arrange a replacement or refund if applicable.

7. Contact Us

For any shipping-related questions, please contact us:

📧 Email: hammadasif2k25@gmail.com
📞 Phone: 0334-2723200
📍 Address: 86/2, Main Khayaban-e-Shujaat, DHA Phase 6, Karachi